I've had this item for maybe two years and it suddenly stopped working on my laptop. I've tried uninstalling it several times, resetting it several times had it replaced and still won't work. The manufacturer says they can only help me by email, they won't help me by phone. I'm good with computers but I'm not an expert. I've done everything they've told me by email. I need to have a tech talk to me on the phone to see if everything is in order on my laptop for this bluetooth device but they won't do it. This thing is useless to me. Find a different Mfg if you need a speaker like this.
I picked one if these up based on reviews and the price. needed something for the bathroom getting ready in the morning. the build quality was nice. the speaker looks nice. turned on and bam. tinny, thin sound. I have a small JBL go speaker half the size that sounds better than this. given these are mass produced, maybe I got a bad unit. this seems to happen off amazon a lot. many bulk producers cant guarantee quality this product is a heavy NO GO. look elsewhere if you want anything that resembles good sound
The thing keep either shutting it's self off or breaks connection. I have to keep changing power source, it will stop acknowledging it so I change it than it does the same thing to the new one so I put the old one back on and it will work for a while then start's the cycle all over again.